Returns & Exchanges

At Wittner, we want you to love your new shoes, which is why we offer a flexible 30-day return policy for both online and in-store purchases. Whether you need a different size or a complete refund, our streamlined process ensures your satisfaction is our top priority.

Return Process

• 1.
  Check Eligibility

  Ensure your items are in their original, unworn condition and packed in the original shoe box within 30 days of purchase.

• 2.
  Initiate Your Return

  Visit our online returns portal to enter your order number and email address, then select the items you wish to return or exchange.

• 3.
  Pack and Post

  Print your prepaid shipping label, securely package your shoes, and drop the parcel off at any authorized postal location.

• 4.
  Receive Refund or Exchange

  Once our warehouse team inspects your return, we will process your refund to the original payment method or dispatch your exchange within 5 business days.